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MeltedHand
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PostPosted: Mon Sep 23, 2024 4:38 pm    Post subject:  Not Loading
Subject description: Can't get past the splash screen		 Reply with quote  Mark this post and the followings unread
I can't get past the splash screen. fresh install 13.0 not in download folder. separate drive and folder.
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^Rampastein
Rampastring


Joined: 11 Oct 2008
Location: Gensokyo
PostPosted: Tue Sep 24, 2024 11:07 am    Post subject: Reply with quote  Mark this post and the followings unread
Open the "Client" folder inside DTA's directory. There's a file named "client.log". Could you post its contents here?

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MeltedHand
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PostPosted: Tue Sep 24, 2024 3:43 pm    Post subject: Reply with quote  Mark this post and the followings unread
24.09. 19:41:54.518    ***Logfile for Dawn of the Tiberium Age client***
24.09. 19:41:54.520    Client version: 2.11.1.9
24.09. 19:41:54.520    Loading settings.
24.09. 19:41:54.548    Initializing updater.
24.09. 19:41:54.553    Update mirror count: 2
24.09. 19:41:54.553    Running from: clientdx.exe
24.09. 19:41:54.555    Operating system: Microsoft Windows NT 6.2.9200.0
24.09. 19:41:54.555    Selected OS profile: WIN810
24.09. 19:41:54.558    Removing partial custom component downloads.
24.09. 19:41:54.559    Checking for the existence of FinalSun.ini.
24.09. 19:41:54.559    FinalSun.ini doesn't exist - writing default settings.
24.09. 19:41:54.564    Writing installation path to the Windows registry.
24.09. 19:41:54.568    Starting background processing of INI files.
24.09. 19:41:54.570    INI file AI.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.610    INI file AIE.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.621    INI file Art.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.670    INI file Descriptions.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.672    INI file DescriptionsE.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.674    INI file Enhance.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.679    INI file Rules.ini is not processed or outdated, re-processing it.
24.09. 19:41:54.817    Writing preprocessed INI info store.
24.09. 19:41:54.819    Ended background processing of INI files.
24.09. 19:41:54.951    Initializing GameClass.
24.09. 19:41:55.049    InitGraphicsMode: 1920x1080
24.09. 19:41:55.103    Initializing window: LoadingScreen (type: LoadingScreen)
24.09. 19:41:55.154    Checking local file versions.
24.09. 19:41:55.156    Loading maps.
24.09. 19:41:55.183    Map Maps/Co-Op/SCB01EA-COOP doesn't exist!
24.09. 19:41:55.184    Map Maps/Co-Op/SCB02EA-COOP doesn't exist!
24.09. 19:41:55.184    Map Maps/Co-Op/SCB03EA-COOP doesn't exist!
24.09. 19:41:55.185    Map Maps/Co-Op/SCB04EA-COOP doesn't exist!
24.09. 19:41:55.203    Map cache version is outdated, refreshing it.
24.09. 19:41:55.282    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/NUCLEAR_WINTER_HARD
24.09. 19:41:55.423    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/NUCLEAR_WINTER_MEDIUM
24.09. 19:41:55.432    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/ALLY_UNDER_SIEGE_EASY
24.09. 19:41:55.433    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/ALLY_UNDER_SIEGE_MEDIUM
24.09. 19:41:55.434    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/ALLY_UNDER_SIEGE_HARD
24.09. 19:41:55.440    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/NUCLEAR_WINTER_EASY
24.09. 19:41:55.447    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/A_BRIDGE_TOO_MANY_HARD
24.09. 19:41:55.450    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/MULTIPLICATING_FORCE_EASY
24.09. 19:41:55.451    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/THE_EXPERIMENT_LAB_CO
24.09. 19:41:55.451    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/MULTIPLICATING_FORCE_MEDIUM
24.09. 19:41:55.456    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/CLOAKED_TWILIGHT
24.09. 19:41:55.466    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/FREEZINGLY_DESPERATE_GRIP_EASY
24.09. 19:41:55.466    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/LIBERATION_EXTERMINATION_EASY
24.09. 19:41:55.467    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/LIBERATION_EXTERMINATION_HARD
24.09. 19:41:55.468    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/FREEZINGLY_DESPERATE_GRIP_MEDIUM
24.09. 19:41:55.468    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/LIBERATION_EXTERMINATION_MEDIUM
24.09. 19:41:55.478    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/BUNNY_LOCKDOWN_EASY
24.09. 19:41:55.479    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/BUNNY_LOCKDOWN_MEDIUM
24.09. 19:41:55.509    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/A_BRIDGE_TOO_MANY_MEDIUM
24.09. 19:41:55.511    Non-existent ForcedSpawnIniOptions section ForcedSpawnIniOptions specified for map Maps/Co-Op/A_BRIDGE_TOO_MANY_EASY
24.09. 19:41:55.553    DiscordHandler: Connected Discord RPC client.
24.09. 19:41:55.585    Discord: Pipe Connection Established. Valid on pipe #0
24.09. 19:41:55.599    Loading friend/ignore list failed!
24.09. 19:41:55.652    Hardware info: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz (8 cores) | Video controller: NVIDIA GeForce RTX 3070 | Total physical memory: 32GB
24.09. 19:41:55.670    Initializing window: MainMenu (type: MainMenu)
24.09. 19:41:55.738    Initializing window: CampaignSelector (type: CampaignSelector)
24.09. 19:41:55.749    Initializing window: CheaterScreen (type: CheaterWindow)
24.09. 19:41:55.756    Section for defined global variable [GV_ALTERNATE_START_LOCATION] not found from campaign config INI!
24.09. 19:41:55.756    Section for defined global variable [GV_ALTERNATE_NEXT_SCENARIO] not found from campaign config INI!
24.09. 19:41:55.757    Section for defined global variable [GV_RESERVED2] not found from campaign config INI!
24.09. 19:41:55.757    Section for defined global variable [GV_DIFF_EASY] not found from campaign config INI!
24.09. 19:41:55.757    Section for defined global variable [GV_DIFF_MEDIUM] not found from campaign config INI!
24.09. 19:41:55.758    Section for defined global variable [GV_DIFF_HARD] not found from campaign config INI!
24.09. 19:41:55.758    Section for defined global variable [GV_DIFF_EASY_OR_MEDIUM] not found from campaign config INI!
24.09. 19:41:55.758    Section for defined global variable [GV_DIFF_MEDIUM_OR_HARD] not found from campaign config INI!
24.09. 19:41:55.758    Section for defined global variable [CR_RESERVED_1] not found from campaign config INI!
24.09. 19:41:55.759    Section for defined global variable [CR_RESERVED_2] not found from campaign config INI!
24.09. 19:41:55.759    Section for defined global variable [CR_RESERVED_3] not found from campaign config INI!
24.09. 19:41:55.766    File INI/BattleE.ini not found. Ignoring.
24.09. 19:41:55.767    Loading single-player mission rank data.
24.09. 19:41:55.786    Initializing window: BonusSelectionWindow (type: BonusSelectionWindow)
24.09. 19:41:55.800    Initializing window: GameLoadingWindow (type: GameLoadingWindow)
24.09. 19:41:55.835    Initializing window: StatisticsWindow (type: StatisticsWindow)
24.09. 19:41:55.841    Skipping reading statistics because the file doesn't exist!
24.09. 19:41:55.849    Initializing window: UpdateQueryWindow (type: UpdateQueryWindow)
24.09. 19:41:55.854    Initializing window: UpdateWindow (type: UpdateWindow)
24.09. 19:41:55.859    Initializing window: ExtrasWindow (type: ExtrasWindow)
24.09. 19:41:56.662    Discord: Received Ready from user meltedhand
24.09. 19:41:57.685    Discord: Rich Presence Updated. State: ; Details: In Client
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MeltedHand
Guest
PostPosted: Tue Sep 24, 2024 3:46 pm    Post subject: Reply with quote  Mark this post and the followings unread
Clientdx.exe is stuck open as well in softlock and I have to restart to try again.
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^Rampastein
Rampastring


Joined: 11 Oct 2008
Location: Gensokyo
PostPosted: Thu Sep 26, 2024 11:53 am    Post subject: Reply with quote  Mark this post and the followings unread
Strange. It seems to get stuck on initializing ExtrasWindow, but there's nothing special about that specific window that would explain it getting stuck  Confused Do you have any third-party programs that could interfere with the client, overlays, FPS counters etc.?

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Tobacconist
Guest
PostPosted: Wed Oct 02, 2024 5:58 am    Post subject: Reply with quote  Mark this post and the followings unread
You may have to disable Windows "real time protection".

It would sometimes cause the same issue for me.

Virus and Threat Protection -> Virus and Treat Protection Setting (Manage Settings) -> Real Time Protection

Turn it off, (it will turn on againe automatically after some time.
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